Holiday Inn Express Gaylord

While checking in with my 87 year old father, the desk clerk either didn't take note or ignored the fact that there was a very old guest and gave us a room that couldn't have been farther away from the elevator.......I was very disappointed in the fact they didn;t give us a room more conveniently located. ...read more

Way over priced for the quality. The company truck with plow was under the awning at entrance blocking customer access at check in and still there at check out. My room had neither. The TV remote range was 4 feet max. When I returned to my room after dinner, the door was ajar. Upon testing, I learned that it didn't close fully by itself. The standard fare for the Holiday Inn Express smart start breakfast was incomplete. The only hot items were biscuits and gravy. There is supposed to be protein present as well. When I returned my key at check out, I interrupted the clerk that was reading the paper. He failed to ask how everything was. I guess he is used to getting an ear full if he inquires. ...read more

My room was not ready for 2 hrs after my supposed check in, my wife is handicapped and it was an inconvenience to say the least, check in desk seemed to not be that concerned initially, have stayed at the hotel before and everything was fine, my wife found a long strand of hair in her food from the breakfast bar, was slipped a bill under my door before check out. ...read more

I was very impressed with this hotel. Especially with the free breakfast in the morning which helps when you have your whole family (6) of us with you. Very good tasting quality food.

The staff we encountered was very nice with the exception of the night staff who appeared less than caring. The night the shower broke, we were told a maintenance man would be in the following morning so we stayed where we were. In the morning when we called about maintenance, we were told it was his day off and were moved to another room. Had we known the shower wouldn't be fixed, we would have moved that evening. ...read more

For quick in and out and easy location off the highways, a good place to stay.

Easy to find off expressway. Nice clean room with large flat screen TV, coffee maker, fridge, large bathroom (nice towels and body products). Great pool, hot tub, and sauna for kids. Breakfast was more than expected (eggs, biscuits & gravy, hot cinnamon rolls, etc). ...read more

I would recommend this hotel to anyone looking for a very nice place to stay at a very affordable price. Pool area was great after a long day of snowmobiling.

A good, no-frills hotel, with a friendly staff, nice shower, great breakfast room. Met our expectations.